MEET THE TEAM
10+
Years of Experience
58+
Satisfied Clients
75+
Completed Projects
Stacey
Founder & Managing Director
With over ten years of experience in event management, Stacey is super-organised, always meets a deadline and knows how to manage all the details to bring an event together. From building websites for the events to physical and digital marketing and handling all the social media, to organising all the minute details of the venue and ensuring the smooth running of the event, Stacey has honed her skills to make VSS a reality. Stacey has super skills to help you grow your business. She cares about her clients’ businesses and wants to help companies to grow. Stacey’s passion is making VSS the first port of call for anyone needing support in their business, whether administrative or creating a new website for your company.
Jess
Administration Support
Jess has an extensive and impressive background in customer service, administration, banking, insurance and aged care. Jess handles many of the NDIS clients using this experience. Her caring and empathetic nature, combined with her will to ensure clients are taken care of every step of the way, makes Jess a vital team member.
Holding a Certificate III in Business, Jess is the perfect candidate for most administrative support roles. She is dedicated to always working for her client’s benefit.
Sally
Administrator
Sally is an Administration Consultant with over 25 years of extensive administration experience in a diverse range of industries including Allied Health, QLD Education, WA Remote Local Government, Domestic Violence, Private Enterprise and as a Small Business Owner.
Sally loves working on getting small business owners organised, social media marketing, presentations, reporting, CRM management and content creation.
Sally is a rare breed, she’s always up for the challenge and will figure anything out if she doesn’t know it already! She truly loves her work and enjoys supporting her clients, making their lives easier and creating order in their worlds.
Lailani
Web Developer
Lailani is a creative web designer and developer with a degree in Computer Engineering and over ten years of experience crafting custom websites for businesses. As an entrepreneur herself, she deeply understands the challenges of building a brand and is passionate about helping others showcase their unique identity online.
With a strong technical background and a love for design, Lailani creates websites that are not only visually stunning but also user-friendly and purpose-driven. She aims to design websites that do more than just look good—they’re built to perform effectively as the foundation for your business marketing, whether by engaging visitors, streamlining user experiences, or driving key business goals.
Lauren
Registered BAS Agent / Bookkeeper
With many years of experience as a qualified bookkeeper and a registered BAS Agent, Lauren brings a wealth of expertise and dedication to her work. Her passion for bookkeeping and all things numbers is evident in the meticulous and organised approach she takes to managing her clients’ financial records.
Lauren offers a comprehensive range of services tailored to meet the diverse needs of her clients, including Day-to-day bookkeeping, Bank reconciliations, Payroll services, Accounts payable & receivable, BAS preparation and lodgements, Debtor management, Financial reporting, and Administration support.
As a Xero Advisor certified professional, Lauren is proficient in using the latest accounting software to streamline processes and ensure accuracy. Her commitment to providing high-quality bookkeeping services makes her a trusted partner for businesses looking to maintain financial clarity and compliance.
Whether you’re a small business owner or an individual seeking reliable bookkeeping support, Lauren is dedicated to helping you achieve your financial goals with efficiency and precision.
Sujeeta
Digital Marketing Manager
Sujeeta is a Digital Manager with a wealth of experience helping businesses thrive online. With a strong background in digital marketing, SEO, and website management, she has led numerous successful projects that have boosted brand visibility and customer engagement.
Sujeeta is known for her ability to combine strategic planning with hands-on execution, ensuring that every project not only meets expectations but often exceeds them. She’s passionate about helping businesses grow and is particularly skilled at adapting to the fast-paced changes in the digital world.
Whether it’s launching a new website, improving SEO, or managing a complex digital marketing project, Sujeeta brings creativity, organisation, and a keen eye for detail to everything she does. She is dedicated to delivering results that truly make a difference for her clients.
Her strong communication skills and commitment to client success make her a trusted partner for businesses looking to achieve their goals and enhance their online presence.
Josephine
Business Support Manager
Josephine is a seasoned Business Support Manager with over 15 years of experience in banking, excelling in delivering exceptional customer service and driving operational efficiency.Her background in managing events of all sizes at St. George and Westpac has equipped her with expertise in coordination, communication, and logistics.
With a strong focus on customer satisfaction, Josephine has developed effective strategies to enhance client care and relationships. Her experience in business administration includes overseeing administrative tasks, coordinating projects, and implementing processes to optimise operational workflows. Josephine has a proven track record in training and developing teams, having worked with over 1,000 contact centre staff.
Her expertise extends to recruitment, communications, and event management. With a customer-centric approach, Josephine is committed to exceeding expectations and driving business growth. She is confident in her ability to navigate both customer satisfaction and operational efficiency, making her a valuable asset to any organisation.
Pauline
Tech Operations Specialist and Systems Optimisation Expert
Pauline is a tech operations specialist and systems optimisation expert who helps businesses streamline their operations through strategic implementation of project management and automation tools. With a Master’s degree in Business & Economics and over ten years of experience in the tech industry, including roles at major platforms like Airbnb and Agoda, Pauline brings deep expertise in scaling operations and building efficient workflows.
Specialising in practice management systems (PMS) and project management platforms including Splose, Zanda, Halaxy, Monday.com and many others. Pauline helps organisations optimise their digital infrastructure for maximum productivity. Her comprehensive skill set extends to SEO optimisation, email marketing automation, process optimisation, and systems integration. With deep knowledge of allied health practice operations, she understands the unique challenges facing healthcare practitioners and provides tailored solutions that enhance both patient experience and practice efficiency.
Pauline’s unique combination of technical expertise and business acumen, developed through years of building and scaling successful operations, enables her to deliver tailored solutions that drive measurable results. Whether you’re implementing a new PMS, automating repetitive processes, or seeking to integrate multiple business systems, Pauline provides the strategic guidance and hands-on support needed to transform your operations.
Megan
Administration and Customer Support
Megan has over five years of experience working with small businesses, assisting them to become more organised and efficient through dedicated administration and customer support. She is passionate about streamlining processes and helping businesses run smoothly, while also building strong and supportive client relationships.
Before moving into administration, Megan worked as an oncology nurse, a role that gave her valuable insight into healthcare and strengthened her qualities of compassion, patience, and loyalty. She brings this same dedication into her current work, always aiming to achieve the best outcomes for her clients.
Erika
Practice Systems & Operations
Caitlin
Administration
With over three years of experience supporting small businesses, I specialise in organising systems, streamlining processes, and creating structure that makes day-to-day operations simpler and more efficient.
My focus is on reducing administrative overwhelm so business owners can concentrate on what they do best. I bring a proactive, detail-oriented approach and pride myself on creating organised, user-friendly systems that support sustainable growth.
Leonard
Web Developer
Experienced Web Developer specialising in scalable, user-focused websites with 10+ years of professional experience. Highly skilled in WordPress, WooCommerce, PHP, and MySQL, with working knowledge of Webflow, Wix, and Shopify to support a wide range of website creation and digital marketing projects. Proven ability to optimise site performance, improve SEO readiness, and collaborate effectively with distributed teams.
